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Self-check-in system "KIOSK" to be introduced in hotel building of "Nagasaki Stadium City" scheduled to open on October 14, 2024 - Promoting cashless transactions by customizing to the facility's payment specifications -

2024.10.10
  • News Release
  • other
  • Hotel

USEN-ALMEX Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; President and CEO: Masayuki Tsuboi; hereinafter referred to as USEN-ALMEX), a group company of U-NEXT HOLDINGS Co., Ltd. (Headquarters: Shinagawa-ku, Tokyo; President and CEO: Yasuhide Uno), and Regional Creation Nagasaki Co., Ltd. (Headquarters: Nagasaki City, Nagasaki Prefecture; President and CEO: Hideki Iwashita; hereinafter referred to as Regional Creation Nagasaki), which is responsible for regional revitalization projects in the Japanet Group, are pleased to announce that they will be installing three (Mon) self-check-in systems provided by USEN-ALMEX, ``Tabletop KIOSK (hereinafter referred to as KIOSK),'' at ``STADIUM CITY HOTEL NAGASAKI'' (Location: Nagasaki City, Nagasaki Prefecture), the hotel building of ``Nagasaki Stadium City'' which will open on Monday, October 14, 2024.
For this installation, USEN-ALMEX customized the KIOSK to suit the facility's specifications, including installing and linking the credit card payment terminal specified by Regional Creation Nagasaki to the KIOSK.

STADIUM CITY HOTEL NAGASAKI official website

 

■ Regarding promotion of cashless payments at Nagasaki Stadium City
Nagasaki Stadium City is a large complex that houses the soccer stadium, as well as STADIUM CITY HOTEL NAGASAKI, an arena, commercial facilities, offices, and more, and is promoting a cashless society to improve customer convenience. Credit card payment terminals designated by Regional Creation Nagasaki are scheduled to be installed in various stores within the facility, and it has also been decided that they will be installed in restaurants and shops within STADIUM CITY HOTEL NAGASAKI.

 

■ Background to implementation and what it aims to achieve
USEN-ALMEX's flexible customization capabilities have led to the introduction of the self-check-in system "KIOSK" at the front desk of "STADIUM CITY HOTEL NAGASAKI." By linking the designated payment terminal with "KIOSK," guests can register their credit card information at "KIOSK" when they check in, and any additional charges incurred at the hotel's restaurants, shops, and services*1 can be paid for all at once at "KIOSK" when they check out.
Hotels are also expected to be particularly crowded when games are being held at stadiums or live performances are being held at arenas. With the introduction of KIOSK, the tasks related to check-in and check-out of guests can be split between the KIOSK and hotel staff, which is expected to help ease congestion.
*1 Applies to restaurants, shops, and services on the 4th floor and above of the hotel.

 

■ Overview of "KIOSK"
This self-check-in system is provided to accommodation facilities and allows for one-stop check-in procedures, payment, and room card key issuance. There are tabletop, stand, and furniture-embedded types, and the tabletop type introduced this time is a cashless terminal that can be installed on the front counter. Its space-saving size makes it easy to blend in seamlessly with a sophisticated lobby and front desk.
"KIOSK" service site:
https://usen-almex.jp/hs/products/adjustment/kiosk.html

 

■ How to use "KIOSK"
◆At check-in
1. Press the check-in button and search for reservation information using your reservation number, name, and QR code.
②Reservation information will be displayed, so check the details and sign on the screen.
3. Select your payment method from credit card, electronic money, QR code, or J-Preca and pay for your accommodation.
④Optionally, register your credit card information*2.
⑤Room card key and receipt will be issued.

◆Inside the facility
When you check in, you can optionally register your credit card information (check-in flow ④), and when you use restaurants, shops, or services at STADIUM CITY HOTEL NAGASAKI that have designated payment terminals, you will not need to pay on the spot.

◆At check-out
1. Press the check-out button and insert your room card key.
②If there are additional charges, follow the instructions on the screen to select a payment method*3 and make the payment.

*2 If you wish to pay any additional fees incurred at a store that has a designated payment terminal in one lump sum at the time of checkout.
*3 When paying by credit card, you can select the registered card displayed on the screen and make the payment without having to take out the card again.

■About "STADIUMCITY HOTEL NAGASAKI"
Based on the concept of "Enjoy special excitement and relaxation 365 days a year at Japan's first soccer stadium view hotel," we offer the special feeling of staying at a soccer stadium.
Under the theme of "gourmet with nothing but delicious food," the hotel offers a wide variety of restaurants, including an innovative French restaurant serving dishes made with Nagasaki ingredients, an authentic Italian restaurant, and a live music restaurant where you can enjoy a special moment. In addition, the hotel offers a wide range of luxurious experiences, including a sauna, pool, and jet bath with views of the soccer stadium, as well as a club lounge on the suite floor on the 13th floor that is exclusively available to guests staying at the hotel.

Name: STADIUM CITY HOTEL NAGASAKI
Opening date: (Mon) October 14, 2024
Address: 7-1 Saiwai-cho, Nagasaki City, Nagasaki Prefecture
Number of rooms: 243

By introducing KIOSK to STADIUM CITY HOTEL NAGASAKI, the two companies will promote a cashless system within the facility and contribute to improving customer convenience.

 

 

■Company Profile
About USEN-ALMEX
Company name: USEN-ALMEX Co., Ltd.
Location: Meguro Central Square, 1-1 Kami-Osaki 3-chome, Shinagawa-ku, Tokyo
Representative: Masayuki Tsuboi, Representative Director and President
Established: June 1966
Business Description:
Front desk management systems centered on automatic payment machines, reception machines, and host computers for medical institutions, hotels and other accommodation facilities, leisure hotels, golf courses, and amusement and leisure services, as well as the planning, manufacturing, sales, and maintenance of products and services for IT total solutions aimed at improving business efficiency, and operation of web services in related businesses.
Corporate website: https://usen-almex.jp

・About Regional Creation Nagasaki
Company name: Regional Creation Nagasaki Co., Ltd.
Location: Saiwai-cho, Nagasaki City, Nagasaki Prefecture
Representative: President and CEO Hideki Iwashita
Established: June 2019
Business description: Business strategy and planning related to regional revitalization projects. Planning and operation of Nagasaki Stadium City.
Nagasaki Stadium City official website: https://www.nagasakistadiumcity.com/