Terms of Use

In order to ensure the safety and comfort of all guests, our hotel has established the following rules of use (hereinafter referred to as "the Rules") in accordance with the Accommodation Contract, which must be observed by all guests.
In addition, please follow the instructions of hotel staff based on the accommodation agreement and these Terms and Conditions.
If you do not abide by these terms and conditions, we may be forced to refuse you accommodation and use of the hotel facilities, in accordance with the accommodation contract.
Furthermore, the hotel shall not be liable for any damage suffered by customers if they fail to abide by these Terms and Conditions.
Furthermore, please be aware that if any damage is caused to the Hotel, you may be required to cover the cost of such damage.

About the use of this hotel

Please do not use guest rooms for commercial or business purposes or for any other purposes other than accommodation.
Please do not distribute or post advertising material or sell any goods on the hotel premises without permission from the hotel.
Please refrain from distributing flyers, collecting signatures or carrying out any other promotional activities on the hotel premises.
Unless otherwise approved by the Hotel, please refrain from ordering from outside restaurants or bringing in food and drinks.
Please do not display any items that may alter the appearance of the Hotel.
We will not allow minors to stay alone without permission from our hotel.
We will decline any gratuities given to employees.

About the rooms

Please keep your room locked during your stay to prevent crime.
Please do not use fire or candles for heating or cooking in the guest rooms or corridors without permission from the hotel. Cooking in the guest rooms is also strictly prohibited.
Please do not use guest rooms for business activities, offices, parties, or any other purposes other than accommodation without permission from the hotel.
Please refrain from using guest rooms to meet with visitors.
Please do not move any furniture or make any modifications to the room without permission from the hotel.
We will not allow guests other than those registered as guests to stay at the hotel.
Please do not take any small items from the guest room out of the room.
Employees may enter guest rooms and move items within guest rooms.
Please keep your own cash and valuables in your possession, and if there is anything that must not be moved, please let us know in advance.

Regarding common areas, etc.

Please check the evacuation route map and emergency exits on each floor.
Except in an emergency or other unavoidable circumstances, please do not enter emergency facilities or the roof.
Do not enter employee areas.
Do not leave personal belongings in public areas such as hallways or lobbies.

Hygiene Management

If any of the following apply to you, we may ask you to refrain from staying at the hotel or using the hotel facilities, and we may restrict your movement within the hotel.
1. If you suspect you may be infected with food poisoning such as norovirus.
2. If you are suspected of being infected with an infectious disease specified in the Act on Prevention of Infectious Diseases and Medical Care for Infected Patients and its Enforcement Regulations.
3. If any other symptoms similar to those listed above are observed.

Regarding photography or recording

It is prohibited to take or record photographs or audiovisual material for commercial or business purposes on the hotel premises without the permission of the hotel. In addition, please do not use any photographs or audiovisual material for commercial or business purposes without the permission of the hotel.
Please refrain from taking photographs that may disturb or offend other guests. Furthermore, even if the photographs are for personal use, you may be asked to refrain from taking photographs without the permission of the hotel.

Smoking

Smoking is prohibited in this hotel. Smoking is prohibited except in designated areas.
Please refrain from bringing in the following items or engaging in any of the following actions within the Hotel that may cause inconvenience to other guests:
1. We do not allow pets or other animals to be brought into the facility. However, we will comply with the Act on Assistance Dogs for Persons with Physical Disabilities with regard to assistance dogs for persons with physical disabilities.
2. Ignition or flammable items
3. Items that emit bad odors or are toxic
4. Gambling, intimidating behavior, conduct that disrupts public morals, or behavior and actions that cause disgust or inconvenience to other customers (including noise, etc.).
5. Going outside the guest room in nightwear, slippers, etc.
6. Moving any furnishings or using them for purposes other than their intended use
7. Advertising, distribution of promotional materials, sales of goods, solicitation, etc.

Preservation of buildings and facilities

Please do not move any equipment or fixtures on the hotel premises to other locations, modify them, or use them for purposes other than their intended use.
Please do not bring any flammable or combustible items such as gunpowder or volatile oils into the building.
Please do not use any open flames for heating or cooking brought into the guest rooms.
Any actions that may cause a fire are prohibited on the hotel premises.
If you lose, damage, deface or cause an odor to the building, facilities, equipment, plants, etc., you may be required to pay compensation for the damages.

About belongings and lost property

We will respond in accordance with the accommodation agreement.
If any costs are incurred in returning any property found at our hotel to its owner, these costs will be borne by the owner.
If oversized garbage or other personal belongings that require disposal fees are left in a guest room, common areas or other hotel premises intentionally or through negligence, a reasonable amount will be charged as the Hotel's agency fee in addition to the disposal fee prescribed by law.

About settlement

Accommodation fees are to be paid at the time of check-in unless prepayment is made.
Payment for accommodation fees and other charges within the Hotel will only be accepted by credit cards accepted by the Hotel or other methods approved by the Hotel.
If you wish to have your bill charged to your room, you must have your credit card registered by time of check-in.
Please note that we cannot pay for purchases at stores not operated by the hotel or outside the hotel, nor can we combine these items into your bill at check-out.
If you wish to stay longer than the number of nights you have reserved, you will be required to enter into a new accommodation contract and make payment in advance.

Regarding parking

This service is available only to guests staying at the hotel.
In principle, parking must be reserved in advance. Please note that parking is available until 12:00 on the day of check-out.
Please drive slowly in this parking lot and follow the guidance and instructions of staff and guide signs.
Do not leave valuables or other items in your vehicle while it is parked.
The hotel will not bear any responsibility for any loss, theft, accidents, damage, or disputes between users that occur within the parking lot.
Please note that hotel staff cannot move your car for you.

Regarding use of the large communal bath and family bath

Please do not bring in food, drinks, laundry, precision instruments, or accessories.
The hotel will not bear any responsibility if any personal belongings are lost or stolen, so please keep a close eye on your valuables.
The hotel will not assume any responsibility for any accidents caused by customer negligence.
Children under elementary school age must be accompanied by a parent or guardian.
Parents, please keep an eye on your children at all times.
Photography and recording are prohibited.
Please refrain from any behavior that may cause inconvenience to others (such as noise).
Do not drink bath water.
Based on prefectural ordinances, mixed bathing for children may be refused depending on their age. (Excluding family baths.)
Please refrain from entering if you are suspected of having an infectious disease, have been prohibited from bathing by a doctor, have consumed alcohol, are feeling unwell, are menstruating, or are unable to use the baths without a caregiver.
Please do not take away any equipment provided at the facility.

(The following are additional rules for using the family bath.)

To use the family bath, you will be required to pay a usage fee set by our company. Please note that the usage fee will not be refunded if you cancel due to your own reasons.
Use of the family bath requires an advance reservation. Please apply using the method specified by our company. Please note that we may not be able to accept your request depending on the reservation situation.
If you would like to extend your stay, please contact the front desk in advance. Please note that we may not be able to accommodate your request depending on the reservation situation.
You cannot use the facility beyond the scheduled time of use.
Please be sure to lock the entrance to prevent intrusion from outside. If you lose your key, we will charge you the actual cost of replacing it.
The usage time is 90 minutes, including the time from handing over the key to returning it. Please be sure to adhere to the time limit so as not to cause any inconvenience to the next customer.
Please note that, in accordance with instructions from the public health center, if a couple wishes to bathe together, we will need to verify that you are a married couple by providing a document with your address and name on it (driver's license, health insurance card, etc.).
Please note that we may cancel the date and time of your reservation due to typhoons, natural disasters, equipment replacement at the facility, etc. If you have paid the usage fee, we will refund the full amount.

Use of the pool, jacuzzi and sauna

Please use at your own risk.
There may be no lifeguard at the pool. Please be aware that you must be aware of your own safety.
Children under elementary school age must be accompanied by a parent or guardian.
Parents, please keep an eye on your children at all times.
Children of elementary school age or younger must wear life jackets or other life preservers when swimming.
Photography and recording are prohibited.
Children who are still in diapers must wear swim diapers.
We will not allow entry to those who are suspected of having an infectious disease, those who have been prohibited by a doctor from bathing, those who are not feeling well, or those who have consumed alcohol. We also ask that you please refrain from entering the facility alone if you are unable to use the facility without a caregiver.
Please refrain from wearing anything other than swimwear (rash guards and other swimwear fabric is acceptable).
Diving is prohibited.
It's slippery so please don't run.
We strictly prohibit people with tattoos from using the facility. However, you may use the facility if your tattoos are completely covered by a rash guard. Please check with the front desk for details.
Please refrain from bringing in glass or plastic products (glasses, contact lenses, etc.), jewelry, hairpins, or other items that may be dangerous if broken and cause injury or accidents.
Please refrain from any behavior that may cause inconvenience to others (such as noise).
The intake and exhaust ports are dangerous so do not touch them.
Please check the water depth indications and choose a depth that suits your height and swimming ability.
Please do not take away any equipment provided at the facility.
Please follow the notices and instructions of staff when using the library.
The hotel will not bear any responsibility if any personal belongings are lost or stolen, so please keep a close eye on your valuables.
The hotel will not assume any responsibility for any accidents caused by customer negligence.
For hygiene reasons, please refrain from bringing in food and drink unless permitted.
Please refrain from bringing play equipment into the park for safety reasons.

(The following are additional rules for using the sauna.)

If you enter the sauna room before or after a bath, please wash your body in the shower.
Those under the age of 18 cannot use the facility alone. However, elementary school students and above may use the facility if accompanied by a parent or guardian.
For health reasons, we will refuse use of the sauna to customers who have any of the following health conditions, customers who have been advised by a doctor not to bathe, customers who have consumed alcohol, and customers who are not in perfect health. Furthermore, by using the sauna, you are representing that you are not in any of the following conditions, and we will not be liable for any illness or other damage or injury caused by a customer being in any of the following conditions. Regardless of the following conditions, use of the sauna is at the customer's own discretion, and we will not be liable for any abnormalities in health that may occur.

Contraindications: Customers suffering from acute illnesses (especially those with fever), active tuberculosis, malignant tumors, serious heart disease, respiratory failure, spinal cord or kidney failure, bleeding disorders, skin disorders, or any other illnesses that are generally progressing, customers with severe anemia, customers at risk of having an infectious disease, pregnant women (especially in the early and late stages) or those who may be pregnant, customers with high blood pressure or diarrhea, customers who have just undergone surgery or are extremely fatigued, customers with injuries that cause bleeding, customers who are menstruating and causing bleeding, etc.
If you experience any unwellness whilst using the sauna, please discontinue use immediately and inform a member of staff.

Use of fitness facilities

The fitness facilities are for hotel guests only.
Fitness equipment is available free of charge.
Please refrain from using this facility if you are under 12 years of age.
The hotel will not bear any responsibility if any personal belongings are lost or stolen, so please keep a close eye on your valuables.
The hotel will not assume any responsibility for any accidents caused by customer negligence.
Please note that food and alcohol are not permitted to be brought into the venue.
Please refrain from any behavior that may cause inconvenience to others (such as noise).
Photography and recording are prohibited within the facility.
Please refrain from entering alone if you are suspected of having an infectious disease, have been advised by a doctor not to exercise, have consumed alcohol, are feeling unwell, or are unable to use the facility without an assistant.
To prevent accidents and injuries, please wear comfortable clothing and sneakers.
After using the fitness equipment, we ask for your cooperation in wiping it down with alcohol disinfectant.
Please do not take away any equipment provided at the facility.
If you notice any damage or dirt on the facility before using it, please contact a member of staff immediately.

Changes to these Terms of Use

Please note that the contents of this agreement may be changed without prior notice. Please check the latest information published on the official website of our hotel.
If a customer uses the facility after the contents of these Terms of Use have been changed, the customer will be deemed to have agreed to the changes.

Date of enactment: April 30, 2024