Stadium City Hotel Nagasaki House Use Regulations

In order to ensure the safety and comfort of our guests, we have established the following rules of use (hereinafter referred to as the "Rules of Use") based on the Hotel's Accommodation Agreement. Please observe the following rules of use (hereinafter referred to as the "Rules of Use"), which are based on the Hotel's Accommodation Clauses. Please also follow the instructions of our hotel staff based on the Terms and Conditions of Accommodation and the Rules of Use.
If you do not abide by these rules of use, we may have no choice but to refuse your stay or use of the hotel's facilities in accordance with the Accommodation Agreement.
Please note that the hotel is not responsible for any damages incurred by guests who fail to abide by these rules of use. In the event of any damage to the Hotel, the guest may be held responsible for the damage.

Use of our hotel

  • Please do not distribute or display advertising materials, sell goods, solicit customers, or engage in any other business activities, or distribute leaflets, sign petitions, or engage in any other promotional activities on the hotel's premises.

  • Do not order from outside restaurants or bring in food and beverages, etc., unless approved by the hotel.

  • Please do not display any items that may change the impression of the appearance of the hotel.

  • Minors are not allowed to stay at the hotel alone without the hotel's permission.

  • We decline any gratuities to employees.

About Rooms

  • Please lock your rooms during your stay for security purposes.

  • Please do not use your own fire for heating or cooking in your room or in the hallway. Cooking is strictly prohibited in the rooms.

  • Please do not use the guest rooms for business activities, offices, parties, or any other purposes other than lodging without the hotel's permission.

  • Please refrain from using the guest rooms to meet with visitors.

  • Please do not move any of the fixtures in the room, use the room for purposes other than its original purpose, or create or alter any structure in the room.

  • No guests other than those registered to stay at the hotel will be allowed to stay at the hotel.

  • Employees may enter the guest room or move items in the room.

  • Please keep your cash and valuables with you and inform us in advance if there are items that must not be moved.

Common Areas, etc.

  • Please check the evacuation route map and emergency exits on each floor.

  • Do not enter emergency facilities, rooftops, or employee areas, except in emergencies or other unavoidable circumstances.

  • Do not leave personal belongings in aisles, lobbies or other public areas.

Sanitation Management

  • If any of the following applies to you, you may be asked to refrain from staying at the hotel or using the facilities within the hotel, or you may be restricted from moving around the hotel.

    1. When it is suspected that the customer is infected with norovirus or other food poisoning.

    2. When it is suspected that the patient is infected with an infectious disease designated in the Law Concerning Prevention of Infectious Diseases and Medical Care for Patients of Infections and the enforcement regulations of the Law.

    3. When other symptoms similar to the above are observed.

Filming or Recording

  • Photographing or recording for commercial or business purposes, or in a manner that may disturb or make other guests uncomfortable, is prohibited on the hotel's premises. In addition, we may ask you to refrain from filming without the permission of the hotel, even if it is for private purposes.

Smoking

  • The hotel is a non-smoking facility. Smoking is prohibited outside of designated areas.

Other prohibited items

  • Please refrain from bringing in or doing any of the following items or acts that may disturb other guests on the hotel's premises

    1. Pets and other animals are not allowed. Please note that assistance dogs for the physically challenged as stipulated in the Assistance Dogs for the Physically Challenged Act will be handled in accordance with the same Act.
    2. Ignitable or flammable
    3. Items that emit foul odors or harmful toxins
    4. Acts and behavior that are abusive, intimidating, or disruptive to public morals, or that may cause disgust or annoyance (including noise) to other customers.
    5. Going outside the guest room in nightwear, slippers, etc.

Maintenance of Buildings and Equipment

  • Please do not move or modify the equipment or fixtures on our premises to another location or use them for purposes other than their intended use.

  • Any activity that could cause a fire on our property is prohibited.

  • In the event of any loss, damage, defacement, odor, or any other act that diminishes the value of the hotel's assets, such as buildings, equipment, fixtures, and plants, the hotel may require compensation for such damage.

Personal belongings and lost and found

  • We will respond in accordance with the Terms and Conditions of Accommodation.

  • If any costs are incurred in delivering the found property to the owner, the owner will be responsible for the costs.

  • In the event that personal belongings that are subject to disposal fees, such as bulky trash, are intentionally or negligently left in guest rooms, common areas, or on the hotel's premises, the hotel will charge a reasonable amount of fees in addition to the disposal fees required by law.

About Settlement

  • Room charges must be settled upon check-in, except in the case of advance payment.

  • Payment of room charges and other hotel charges can only be made by credit cards accepted by the hotel, or by any other method approved by the hotel.

  • If you wish to settle your room charge, your credit card must be registered by the time of check-in.

  • Please note that the hotel does not provide refunds for purchases made at stores not operated by the hotel or outside of the hotel, nor does the hotel provide check-out refunds for purchases made outside of the hotel.

  • If you wish to stay for more than the reserved number of nights, you will be required to enter into a new accommodation contract and settle your account once.

Use of Parking Lots

  • This service is available only for guests who intend to use the hotel.

  • In principle, parking is available by advance reservation. Please note that the parking lot is available for use until 12:00 on the day of check-out.

  • Please slow down in the parking lot and follow the guidance and instructions of the attendants and information signs.

  • Do not leave valuables or other items in parked vehicles.

  • The hotel is not responsible for any loss, theft, accident, damage, or trouble between users in this parking lot.

  • Please note that hotel staff will not be able to move cars on your behalf.

Use of Large Public Baths and Family Baths

  • Available only to hotel guests.

  • Do not bring food, beverages, laundry, precision instruments, and accessories.

  • The hotel will not be responsible for any loss or theft of personal belongings.

  • The hotel cannot be held responsible for any accidents that occur due to the carelessness of its guests.

  • Children under elementary school age must be accompanied by a parent or guardian.

  • In accordance with prefectural ordinances, children may be denied mixed bathing depending on their age. (Excluding family baths.)

  • Parents should keep an eye on their children.

  • Photographing, recording, or distributing activities are prohibited. Also, please refrain from any activities that may cause inconvenience to others (e.g., noise, etc.).

  • Do not drink the bath water.

  • Please do not enter if you are suspected of having an infectious disease, have been prohibited from taking a bath by a doctor, have consumed alcohol, are in poor health, or are menstruating, or if you are unable to use the facility without a caregiver.

  • Please do not take any of the equipment provided in the facility with you.

(The following are additional rules for the use of the family baths.)

  • Use of the family baths is subject to payment of our predetermined usage fee. Please note that the paid fee is non-refundable in case of cancellation for your own reason.

  • Use of the family baths must be reserved in advance. Please apply in the manner specified by our company. Please note that we may not be able to accept reservations depending on availability.

  • You may not use the room for longer than the scheduled time. If you wish to extend your stay, please contact the front desk in advance. Please note that we may not be able to accept your request depending on the reservation status.

  • Please be sure to lock the entrance to the building to prevent intrusion from the outside. If you lose the key, you will be charged the actual cost of replacing it.

  • The usage time is 90 minutes, including the time from handing over the key to returning it.

  • Please note that, in accordance with the guidance of the public health center, when a couple bathes together, we will confirm that they are a couple with a document (driver's license, health insurance card, etc.) that includes their name and address.

  • Please understand that we may cancel a previously reserved date and time due to a typhoon, disaster, facility equipment replacement, or other reasons. In the event that we have already received the usage fee, we will refund it in full.

Use of Pool, Jacuzzi, and Sauna

  • Available only to hotel guests.

  • Please follow the posted signs and instructions of the staff in the museum. Also, please do not run as it is slippery.

  • Please refrain from bringing glass and brassware (glasses, contact lenses, etc.), jewelry, hairpins, and other items that are dangerous if broken and can cause injury or accidents.

  • The hotel will not be responsible for any loss or theft of personal belongings, so please take care of your valuables by yourself.

  • The hotel cannot be held responsible for any accidents that occur due to the carelessness of its guests.

  • The pool may not have a lifeguard. Guests are responsible for their own safety.

  • The pool is not for use by persons under 12 years of age (elementary school students) alone. Please be sure to be accompanied by a parent or guardian.

  • Parents should keep an eye on their children.

  • Children of elementary school age and younger must wear life jackets or other life-saving equipment when swimming.

  • Children who are not yet out of diapers should wear swimming diapers.

  • Please check the depth indicator and use the depth appropriate for your height and swimming ability.

  • Photographing, recording, or distributing activities are prohibited. Also, please refrain from any activities that may cause inconvenience to others (e.g., noise, etc.).

  • We ask that visitors with suspected infectious diseases, those who have been prohibited from bathing by a physician, those who are not in good physical condition, and those who have consumed alcohol, as well as those who are unable to use the facility without a caregiver, be allowed to enter the facility alone.

  • Please refrain from wearing anything other than swimsuits (rash guards and other swimwear fabrics are acceptable.) Please refrain from wearing anything other than swimsuits (rash guards and other swimwear fabrics are acceptable).

  • Diving is prohibited.

  • Tattoos are strictly prohibited. However, if the tattoo is completely hidden by wearing a rash guard, it may be permitted. Please check with the front desk for details.

  • Do not touch the suction and discharge ports as they are dangerous.

  • Please refrain from bringing in food and beverages for sanitary reasons, except when permitted.

  • Please do not bring in playground equipment for safety reasons.

  • Please do not take any of the equipment provided in the facility with you.

(The following are additional rules for the use of the sauna.)

  • When entering the sauna room before or after taking a bath, please wash your body in the shower.

  • The sauna is not for use by persons under 15 years of age (junior high school students) alone. Please be sure to be accompanied by a parent or guardian.

  • It is very dangerous to bring flammable items (magazines, newspapers, etc.) into the sauna. Please do not bring them into the sauna.

  • It has an auto-lowry function that automatically discharges water at regular intervals. The steam is extremely hot, so please do not put your hands near the steam.

  • It is not compatible with self-flooding. Please do not perform the act of pouring water on yourself as it may cause stove damage or burns.

  • Sauna stoves are extremely hot. Please do not lean or reach out from the handrail as this may cause burns.

  • Customers with the following health conditions, customers who have been prohibited from taking a bath by a doctor, customers who have consumed alcohol, or customers who are otherwise in poor health will not be permitted to use the sauna for health reasons. By using the sauna, you represent that you do not fall under any of the following conditions, and the Company shall not be liable for any physical discomfort or other damage or harm caused by any of the following conditions. Notwithstanding the following, use of this sauna is at your own discretion, and the Company shall not be held responsible for any physical condition that may occur.

    ContraindicationsAcute illness (especially with fever), active tuberculosis, malignancy, serious heart disease, respiratory, medullary or renal failure, bleeding disorder, skin disease, other generally ongoing disease, severe anemia, risk of infection, pregnancy (especially early and late) or possible pregnancy, hypertension, diarrhea, injury with bleeding, menstruation with bleeding. or may be pregnant, hypertension, diarrhea, immediate post-surgery or extreme fatigue, bleeding injuries, menstruation with bleeding, etc.

  • If you feel uncomfortable during use, please immediately stop using the facility and notify a staff member.

Use of Fitness Facilities

  • Guests must be 16 years of age or older to use the facilities; guests under 16 years of age are not allowed to use the facilities even if accompanied by a parent or guardian.

  • The hotel will not be responsible for any loss or theft of personal belongings, so please take care of your valuables by yourself.

  • The hotel cannot be held responsible for any accidents that occur due to the carelessness of its guests.

  • Please note that food and alcohol are not allowed.

  • Photographing, recording, or distributing activities are prohibited. Also, please refrain from any activities that may cause inconvenience to others (e.g., noise, etc.).

  • Please do not enter alone if you are suspected of having an infectious disease, have been prohibited from exercising by a physician, have consumed alcohol, are in poor health, or are unable to use the facility without a caregiver.

  • To prevent accidents and injuries, please wear comfortable clothes and sneakers.

  • After using the fitness equipment, we ask for your cooperation in wiping up with alcohol disinfectant.

  • Please do not take any of the equipment provided in the facility with you.

Changes to the Rules of Use

  1. Please note that the contents of this Terms of Use may be changed without prior notice. The latest information will be published on our official website.
  2. The customer's use of the facilities after any changes to these Terms and Conditions of Use shall be deemed to constitute agreement to such changes.
Date of enactment May 20, 2024
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